Jobs Technical Operations For the latest from Google Singapore (Rich Media Specialist - Singapore), who quickly he can. Only stayed for one more person for wanting to apply for hunting .. For more information please read and read first to bottom:

This position is based in Singapore

The area: Media and Platform Solutions

Media and Platform Solutions (MPS) is enabling Google’s next $10 billion dollar business - display advertising. We partner with the world’s largest marketers, publishers, and agencies to grow their businesses through cutting edge technologies and marketing strategies. Our team consists of a sharp, analytical minds and enjoys solving complex strategic, operational, and technical challenges for the world’s largest publishers and advertisers. As a member of the MPS team, you will help to push the boundaries of the online display industry.

The role: Rich Media Specialist

As a Rich Media Specialist, you’ll maximize campaign activity to ensure high adoption/usage of DoubleClick's Rich Media product through focused education from initiating client interest, demonstrating the value proposition, best practice examples / ideas, product and campaign implementation, client training to mid campaign results and optimization coaching followed by campaign wrap-up for DoubleClick’s Rich Media products. You'll also provide support for highly complex technical issues from clients using various DoubleClick products (DFP, DFA, Rich Media). You bring a proven track record of analytical problem-solving and the ability to absorb complex technical concepts and communicate them to a non-technical audience. Ideally you're already familiar with online advertising and have experience working within the industry. You should have a high technical aptitude and enjoy hands-on learning in a fast-paced environment. You are someone who can identify opportunities for increased efficiencies and launch and execute to continuously improve our operations. If you enjoy providing great customer service and working on complex technical issues, this job is for you!

Responsibilities:

• Maximize revenue by ensuring high adoption/usage of DoubleClick's Rich Media; be the primary day-to-day contact for clients, creative agencies, internal teams and publisher sites by providing prompt, professional technical support and service to ensure a high level of customer satisfaction.
• Work with creative agencies to evangelize and train customers and employees on product fundamentals, best practices, advanced topics, new features, custom content and available self-help resources.
• Collaborate with other Google departments to drive communication, prioritization, analysis, and resolution of customer challenges and issues.
• Lead the analysis and research for complex technical issues and work with senior personnel on the Escalation Management, Engineering, Sales, and Product Management teams.
• Maintain industry, Google/DoubleClick product, and customer knowledge to provide successful ad management operational and technical consultation.

Requirements:

• Bachelor's degree with strong academic performance preferred.
• Proficiency in Flash and Actionscript (1.0 - 3.0) with knowledge of SQL, HTML/JavaScript, and Java, and experience troubleshooting clients' technical issues.
• Ability to absorb complex technical concepts and communicate them to a non-technical audience.
• Capability to become an expert in new technologies in a short time frame.
• Creative problem-solving and analytical skills.
• Web analytics and ad serving knowledge a plus.

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